As part of our work to support charger manufacturer's compliance with The Electric Vehicles (Smart Charge Points) Regulations 2021, we have implemented the ability to perform firmware updates in the ev.energy app.
Your charger manufacturer might release firmware updates to improve the functionality and features of your charger. Whenever there's a new firmware update available, we will notify you in the app.
You can perform the update by tapping on the notification, or heading to Settings > Home charger.
Please note that you charger must be online in order to perform a firmware update.
Send us a message, and a member of our support team will get back to you.