What do the different colours on my BG SyncEV charger mean?

The status of the BG SyncEV charger can be identified by referencing the colour shown on the Halo LED indicator. See below:

Solid Yellow

Indicates unit has power but is not connected to the Sync EV Network

Flashing Yellow

Indicates charging session has ended successfully and/or vehicle battery is fully charged

Solid Blue

Indicates unit has power and is connected to the Sync EV Network

Flashing Blue

Indicates vehicle is connected and unit is awaiting instruction for operation (Scheduled start time or manual start via the ev.energy app)

Solid Green

Indicates vehicle is currently in charging program

Pulsing Green

Indicates unit is in scheduled charging mode


Indicates unit is in fault mode. Potential causes:

1. Charger has lost CPC (Supply Earth)

2. Internal RCD has tripped

3. Cable entry point drilled in incorrect location, causing damage to PCB when charger face has been attached

4. Vehicle fault

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